General Privacy Information
While we take reasonable steps to protect your personal information once it is in our possession,
Collection, Use and Disclosure of Information
Much of the information
In certain circumstances,
We also collect personal information through our records of your transactions and interactions (including by email, phone and online) with onewholeworld or on the onewholeworld website. We collect personal information from you and in some cases from third parties including our related companies, your representatives and public sources.
We collect and use your personal information to provide, administer, improve and personalise the
We may exchange personal information with third-party service providers who assist us with payment, marketing, data processing, IT, archival, auditing, accounting, customer contact, legal, business consulting, banking, delivery, data analysis, document management, research, investigation, insurance, website and other services. Some of these third parties may be located in Australia, USA, Canada, EU countries and other countries.
A cookie is a small data file that certain websites write to your hard drive when you visit them. A cookie file can contain information such as a member ID that the site uses to track the pages you’ve visited. But the only personal information a cookie can contain is information you supply yourself.
Additionally, after you’ve entered your contact and delivery details during a session on our service, you can elect to save that information, so you don’t have to re-enter it on your return to the site. If you do not want this information to be saved, you must indicate “DO NOT SAVE DETAILS” when prompted.
Users should be aware that
When we send you emails or other electronic messages, we may keep records if you open the message and click on particular links. This helps us to understand better what information is of interest to you.
The use of these technologies allows them to deliver customised advertising content, measure the effectiveness of their advertising, evaluate users use of the
We participate in some third party ‘online behavioural advertising’ (OBA), on a non-personally identifiable basis. This allows online advertising displayed to you to be tailored according to your browsing behaviour on various websites, not just our own. You can find you more details about OBA, the best practice guidelines and how to opt out from OBA with participating companies on the Network Advertising Initiative (NAI) and Digital Advertising Alliance (DAA) websites.
Newsletter and Marketing Communications
onewholeworld utilises a variety of security measures to maintain the safety of your personal information. All user contact information is contained behind a “firewall” and only accessible by a limited number of employees who have special access rights to production systems. We only store personal information in electronic form.
Credit card numbers are not stored
If you choose to modify your personal information, you may do so by emailing email@example.com. You will be required to submit a valid member ID and password for authentication before you will be able to modify your file. Because password information has been encrypted, it is completely invisible, including to our customer service team.